Stuck on Site

FAQ

Stuck on Site is a platform connecting builders with top-quality suppliers for the swift and reliable delivery of building materials. Our user-friendly app streamlines the ordering process, making it easier than ever to get the materials wherever you need within the hour.

Making an account with Stuck on Site is simple. Click on the Create Account, and follow the prompts to set up your account quickly.

Placing an order with Stuck on Site is easy. Simply log in on the app, browse our products, select what you need, and proceed to checkout. With just a few clicks, your order will be in motion, and our dedicated drivers/delivery partners will ensure swift delivery within the hour. Please note that orders can only be placed through our app, not the website.
Our Swift Delivery Guarantee ensures that your purchased products will be with you within the hour of placing your order. Our dedicated delivery partners and efficient logistics system are committed to making your construction process smoother and faster.

Quality matters, and at Stuck on Site, we prioritise it. We partner with reputable suppliers to guarantee the quality of every product you order. Your satisfaction and the success of your project is our top priorities.

Once an order is confirmed, it cannot be cancelled. However, if there are any issues with your order, please contact our customer support at support@stuckonsite.co.uk, and we’ll be happy to assist.

We accept major payment methods, including credit cards (Visa, MasterCard), Google Pay, Apple Pay. Your transactions are processed securely, ensuring the safety of your financial information.

If you encounter any issues or have questions, please reach out to our customer support team at support@stuckonsite.co.uk. We’re here to assist you and ensure your experience with Stuck on Site is exceptional.

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